{"id":444,"date":"2025-06-18T11:10:20","date_gmt":"2025-06-18T11:10:20","guid":{"rendered":"http:\/\/lightsouq.com\/?page_id=444"},"modified":"2025-07-08T08:36:25","modified_gmt":"2025-07-08T08:36:25","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/lightsouq.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"
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Customer Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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877-704-2425<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Monday thru Friday<\/p>

5:00 AM - 5:00 PM (Pacific Time)<\/p>

Saturday \/ Sundays Closed<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Sales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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800-782-1967<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Monday thru Friday<\/p>

5:00 AM - 7:00 PM (Pacific Time)<\/p>

Saturday and Sunday<\/p>

7:00 AM - 7:00 PM (Pacific Time)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a >\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Shipping and Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping and Delivery Policies and Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Standard Shipping and Delivery<\/span> \u0648\u0627\u0644\u062a\u0633\u0644\u064a\u0645<\/span><\/strong><\/p>

We know you want your order delivered as quickly and economically as possible, so we offer same-day processing 7-days a week, plus free standard shipping on 1000s of designs.\n\nIn the United States we ship via all major ground carriers, including FedEx, UPS, United States Postal Service (USPS), and FedEx SmartPost (which uses USPS for final delivery to the package destination). For orders shipping to Canada, only standard shipping is available at this time. For products with shipping costs, fees are based on the item size, weight, delivery destination, and other factors.<\/p>

How to Track Your Order<\/span> \u062a\u062a\u0628\u0639<\/span> \u0637\u0644\u0628\u0643<\/span><\/strong><\/p>

\u0628\u0639\u062f<\/span> \u0627\u0644\u0645\u0648\u0627\u0641\u0642\u0629<\/span> \u0639\u0644\u0649 \u0627\u0644\u062f\u0641\u0639<\/span> \u0648\u062a\u063a\u0627\u062f\u0631<\/span> \u0634\u062d\u0646\u062a\u0643<\/span> \u0645\u0633\u062a\u0648\u062f\u0639\u0627\u062a\u0646\u0627<\/span> \u060c \u0633\u064a\u062d\u062a\u0648\u064a<\/span> \u0627\u0644\u0628\u0631\u064a\u062f<\/span> \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0644\u062a\u0623\u0643\u064a\u062f<\/span> \u0627\u0644\u0634\u062d\u0646<\/span> After payment is approved and your shipment leaves our warehouse, your shipping confirmation email will contain an order number you can use to monitor your shipment until it arrives at your door. You can also track your order via the carrier's shipping tracking system. Track Your Order at Lamps Plus<\/span> \u0637\u0644\u0628<\/span> \u064a\u0645\u0643\u0646\u0643<\/span> \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647<\/span> \u0644\u0645\u0631\u0627\u0642\u0628\u0629<\/span> \u0634\u062d\u0646\u062a\u0643<\/span> \u062d\u062a\u0649<\/span> \u062a\u0635\u0644<\/span> \u0625\u0644\u0649 \u0628\u0627\u0628<\/span> \u0645\u0646\u0632\u0644\u0643<\/span>. \u064a\u0645\u0643\u0646\u0643<\/span> \u0623\u064a\u0636\u0627 \u062a\u062a\u0628\u0639<\/span> \u0637\u0644\u0628\u0643<\/span> \u0639\u0628\u0631<\/span> \u0646\u0638\u0627\u0645 \u062a\u062a\u0628\u0639 \u0627\u0644\u0634\u062d\u0646 \u0627\u0644\u062e\u0627\u0635 \u0628\u0634\u0631\u0643\u0629 \u0627\u0644\u0646\u0642\u0644<\/span>. \u062a\u062a\u0628\u0639<\/span> \u0637\u0644\u0628\u0643<\/span> \u0641\u064a \u0645\u0635\u0627\u0628\u064a\u062d<\/span> \u0632\u0627\u0626\u062f<\/span><\/p>

Things to know:<\/p>

It may take up to 24 hours from the time an item is shipped to the time information is available for viewing.\nOversized and heavy items must be sent by a freight shipping company and can only be shipped to the 48 contiguous United States.\nOnce your order ships, transit time is 3 to 7 business days within the 48 contiguous United States, based on shipping location. Deliveries to Canada can take up to 7 business days, depending on the shipping location and clearing customs.\nOur free shipping offer applies only to certain items, and only on shipments made to the 48 contiguous states.\nWe do not ship on major holidays, including Labor Day, Thanksgiving, Christmas, and New Year's Day.<\/p>

Post Office Boxes, APO and FPO Addresses<\/p>

We're sorry, but at this time we are unable to ship to any PO Box address.\n\nWe are happy to make APO and FPO deliveries for you. When ordering online, you will see a message that indicates that your delivery destination lies outside our normal shipping zones. Once you have submitted your order, we will contact you with a shipping quote for you to approve. When ordering by credit card, you will not be charged for your items until you approve the shipping costs. All APO and FPO deliveries must be sent by USPS.<\/p>

Out of Stock Items<\/p>

While we make every effort to keep all listed merchandise in stock, occasionally we are sold out of a certain item. If we are out of stock on an item you have ordered, we will send you an email update as quickly as possible. It will then be your choice to proceed and keep the order in place or cancel it. Items are not charged to your credit card until they are shipped.<\/p>

Cancellations and Changes<\/p>

If you need to cancel or make changes to an order, please contact Customer Service as quickly as possible at 877-704-2425. If you are a member of our Professionals program, call 800-304-8120.\n\nPlease note that most items ship within 2 to 3 business days, with some items shipping on the same day of your order, so we need to know as quickly as possible that you wish to change or cancel your order.\n\nCancellations are not guaranteed until you receive an email confirming cancellation.<\/p>

Ground Level Entry Delivery and Economy Ground Level Entry Delivery<\/p>

Ground Level Entry Delivery items will be brought into the entry or foyer of your home. Some items may only be able to be delivered to the garage, porch, or the first dry area of your home. Lead time is 3 to 5 business days from the shipment date.\n\nEconomy Ground Level Delivery has a longer delivery timeframe, but is less costly. Delivery lead time is up to 3 weeks from the shipment date. Delivered items will be brought into the entry or foyer of your home.\n\nGround Level Entry Delivery and Economy Ground Level Entry are available only for the 48 contiguous United States, with the exception of New York State. A local delivery agent will call you to schedule an appointment. Delivery times are scheduled around a 4 hour window between the hours of 8:00 am and 5:00 pm. Appointments outside this window will incur an additional fee.\n\nRead our complete Ground Level Entry Delivery policy here.<\/p>

Room of Choice and Unbox Delivery<\/p>

This service includes inside placement of a design, unpacking, and the removal of any packing material. The service does not include the moving or removal of any existing furniture.\n\nDelivery lead time is 3-5 business days from the shipment date. A local delivery agent will call you to schedule an appointment. Delivery times are scheduled around a 4 hour window between the hours of 8:00 am and 5:00 pm. Appointments outside this window will incur an additional fee.\n\nRoom of Choice and Unbox Delivery is available only for the lower 48 continental United States, with the exception of New York State.\n\nRead our complete Room Of Choice and Unbox Delivery policy here.<\/p>

\u063a\u0631\u0641\u0629<\/span> \u0645\u0646 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u062a\u0633\u0644\u064a\u0645<\/span><\/strong><\/p>

This service includes delivery into your home or office building and room of choice. The service does not include unpacking or the removal of packing material, or the moving or removal of any existing furniture.\n\nDelivery lead time is 3-5 business days from the shipment date. A local delivery agent will call you directly to schedule an appointment. Delivery times are scheduled around a 4 hour window between the hours of 8:00 am and 5:00 pm. Appointments outside this window will incur an additional fee.\n\nRoom of Choice Delivery is available only for the lower 48 contiguous United States, with the exception of New York State.<\/p>

Additional Help<\/p>

If you have concerns about your order, please contact Customer Service at 877-704-2425. If you're a member of our Professionals program, call 800-304-8120.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 877-704-2425 \u0645\u0646 \u0627\u0644\u0627\u062b\u0646\u064a\u0646 \u0625\u0644\u0649 \u0627\u0644\u062c\u0645\u0639\u0629 5:00 \u0635\u0628\u0627\u062d\u064b\u0627 – 5:00 \u0645\u0633\u0627\u0621\u064b (\u0628\u062a\u0648\u0642\u064a\u062a \u0627\u0644\u0645\u062d\u064a\u0637 \u0627\u0644\u0647\u0627\u062f\u0626) \u0627\u0644\u0633\u0628\u062a \/ \u0627\u0644\u0623\u062d\u062f \u0645\u063a\u0644\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-444","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lightsouq.com\/en\/wp-json\/wp\/v2\/pages\/444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lightsouq.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lightsouq.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lightsouq.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lightsouq.com\/en\/wp-json\/wp\/v2\/comments?post=444"}],"version-history":[{"count":0,"href":"https:\/\/lightsouq.com\/en\/wp-json\/wp\/v2\/pages\/444\/revisions"}],"wp:attachment":[{"href":"https:\/\/lightsouq.com\/en\/wp-json\/wp\/v2\/media?parent=444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}